Maintaining a clean home or office in a busy city like London can be challenging. As more people lead fast-paced lifestyles, the demand for professional cleaning services continues to grow. According to Statista (2024), around 47% of London households have used a professional cleaning service in the past year.

With a wide range of cleaning companies available, knowing what options are out there can help you choose the right service. Below, we’ve compiled information on five established cleaning service providers in London, based on their public reputation, available services, and customer feedback.

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1. eMop

Overview:
eMop is a London-based cleaning service provider offering flexible, on-demand residential cleaning. Established in 2017, the company allows customers to book cleaners quickly via their website or app.

Key Features:

• Same-day booking options

• Pricing starts from £15 per hour

• Real-time availability updates

• Option to request eco-friendly cleaning products

Who This Service May Suit:
eMop may be suitable for individuals who need flexible, app-based cleaning bookings without long-term commitments. The platform currently operates in over 20 UK cities and has completed more than 500,000 bookings by early 2025.

You can learn more about eMop residential cleaning services on their official website.

Considerations:
Some customers have noted that same-day bookings may have limited availability during peak hours.

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2. Fantastic Cleaners

Overview:
Fantastic Cleaners is part of the larger Fantastic Services Group, providing domestic and commercial cleaning services in London and across the UK. Their range includes standard, deep, and specialized cleaning options.

Key Features:

• Membership discounts available

• Transparent hourly rates

• Additional home services offered (gardening, pest control, etc.)

Who This Service May Suit:
Fantastic Cleaners may work well for customers seeking a complete home service provider alongside cleaning.

Considerations:
Service costs may be higher during weekends or public holidays.

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3. Molly Maid

Overview:
Molly Maid is an established cleaning service provider operating in the UK since 1984. They focus on residential cleaning and offer customized plans based on individual household needs.

Key Features:

• Fully insured and uniformed staff

• Free in-home estimates

• Regular and one-off cleaning services

Who This Service May Suit:
This service may appeal to homeowners looking for a long-standing cleaning company with a national presence.

Considerations:
Their services may not be as flexible for short-notice or last-minute bookings.

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4. Housekeep

Overview:
Housekeep is an online platform that connects customers with local, vetted cleaners across London. Launched in 2014, they offer regular domestic cleaning and a range of specialized services.

Key Features:

• Online booking and payment system

• Local cleaners with background checks

• Prices starting from £14 per hour

Who This Service May Suit:
Housekeep may be ideal for those seeking regular cleaning from local, vetted cleaners.

Considerations:
Cleaner availability may vary by area.

Read Also: Top 5 Shipping Container Moving Companies in the UK

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5. Premium Clean

Overview:
Premium Clean is a family-owned cleaning company in London. They specialize in eco-friendly and professional cleaning services for homes and commercial spaces.

Key Features:

• Use of non-toxic, eco-friendly products

• End-of-tenancy and deep cleaning services

• Fully insured services

Who This Service May Suit:
This company may suit customers prioritizing environmentally friendly cleaning products and practices.

Considerations:
Some customers have noted slightly higher rates compared to other providers.

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Industry Insights & Market Data (2026)

Here are some recent facts about the cleaning service market in London:

• The average hourly cost of professional cleaning in London ranges from £14 to £35, depending on service type and provider.

• A 2024 survey by BrightLocal showed that 84% of London consumers check online reviews before hiring cleaning services.

• According to The Cleaning Association UK (2024), nearly 52% of London households now prefer eco-friendly cleaning products and services.

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Final Thoughts

Choosing the right cleaning service in London depends on your specific needs, preferences, and budget. The companies listed in this guide each offer different features, from flexible, on-demand bookings to eco-friendly cleaning solutions.

Before booking, consider:

• Service availability and booking flexibility

• Pricing and service packages

• Customer reviews and ratings

• Insurance coverage and staff policies

Taking time to compare your options will help you find a cleaning service that works best for your schedule and requirements.

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FAQs About Cleaning Services in London

1. How much does a cleaning service cost in London?
It usually costs £14 to £35 per hour.

2. Are London cleaning services insured?
Yes, most cleaning companies have insurance for safety.

3. Can I book same-day cleaning?
Yes, some services like eMop offer same-day booking.

4. Do they use eco-friendly cleaning products?
Yes, many companies use non-toxic, green products if you ask.

5. How can I choose the best cleaning service?
Check their price, reviews, services, and booking options.

How London Cleaning Is Actually Priced

Prices are quoted in three different ways and comparing them is the main difficulty. An hourly rate is the most common for regular domestic cleaning, usually with a minimum booking of two or three hours, and it may or may not include products and equipment. A fixed quote is normal for one-off deep cleans and end-of-tenancy work, priced by the number of bedrooms and bathrooms rather than by time. Subscription pricing, used by most app-based services, bundles a set number of hours a month. Before comparing two quotes, check whether materials, travel within London and VAT are inside the number or outside it.

Employed, Self-Employed Or Introduced

This distinction decides who is responsible when something goes wrong, and it is rarely explained on a booking page. Some companies employ their cleaners directly, which means the company carries the insurance, the training and the liability. Others operate as a marketplace that introduces you to a self-employed cleaner, in which case the contract is between you and that individual and the platform’s responsibility is narrower. A third route is hiring someone privately yourself. Each is legitimate. The question worth asking before booking is simply: if my floor is damaged, who pays?

The Insurance Questions To Ask

Three specific covers matter and it is reasonable to ask for evidence of all three. Public liability insurance covers injury or damage caused while working in your home. Accidental damage cover, which is not always included in the above, covers the broken lamp or the marked worktop. Key-holding cover matters if the cleaner will hold a key or an entry code while you are out. A company that provides certificates on request is showing you it has them; one that answers vaguely usually does not. This is the single most useful filter when choosing between two similar quotes.

End Of Tenancy: Know The Rules First

This is where renters lose money unnecessarily. A landlord or agent cannot require you to pay a professional cleaning fee as a condition of the tenancy: the list of payments a landlord may charge is set out in the government’s Tenant Fees Act 2019 guidance for tenants, which has since been amended by the Renters’ Rights Act 2025, and cleaning is not among them. What a landlord can still do is propose a deduction from your deposit if the property is not returned in the condition recorded at check-in, allowing for fair wear and tear. Those are different things, and the difference is worth knowing before you agree to anything.

Protecting Your Deposit In Practice

If a deduction is proposed, the evidence decides it, so gather the evidence in advance. Photograph every room at check-in and again at check-out, with dates. Keep the inventory report you signed at the start, because a deduction is judged against that document rather than against the landlord’s expectations. If you do pay for a clean, keep the invoice and the company’s own checklist. Your deposit should be held in a government-approved tenancy deposit scheme, and each scheme runs a free dispute service where an adjudicator looks at exactly this kind of evidence.

What Regular, Deep And One-Off Actually Mean

The vocabulary is used loosely and it causes most of the disappointment. A regular clean is maintenance: surfaces, floors, bathrooms and kitchen, in a fixed number of hours, and it assumes the home is already in reasonable order. A deep clean goes into the places routine cleaning skips, inside the oven and the fridge, behind appliances, limescale on tiles and shower screens, skirting and door frames, and it takes considerably longer. An end-of-tenancy clean is a deep clean performed against a checklist, with the specific aim of matching a check-in inventory. Book the one that matches the job, and ask for the checklist in writing.

Vetting Someone Yourself

If you hire privately rather than through a company, a few checks replace what the company would otherwise have done. Ask for two references from current clients and actually contact one. Establish whether they hold their own public liability insurance, since most self-employed cleaners do and the good ones expect to be asked. Agree in writing what is included, how many hours, and what happens if they are ill or away. And be clear about who supplies the products and equipment, because a cleaner arriving with nothing and a cleaner arriving with a full kit are not the same service at the same price.

Getting The Products Right Yourself

Where you supply the materials, what you buy makes a visible difference, and it also matters for safety: some combinations of household chemicals are genuinely dangerous in an enclosed bathroom. Our guide to the household cleaning products worth owning covers what to stock, what you can skip, and the two combinations that must never be mixed. For readers weighing up the wider cost of running a home in London, our guide to the energy price cap covers the other half of the monthly bill.